FAQ
How will I listen to my exclusive podcast or audiobook?
You can listen in your preferred podcast app.
Can I use my current podcast app?
We support Apple Podcasts, Spotify, Google Podcasts, Overcast, Pocket Casts, Podcast Addict, Castbox, BeyondPod, Downcast, PlayerFM, Breaker, and RadioPublic.
Sorry, but we do not support Stitcher, Podbean, or NPR One.
You’ll also be able to listen to your audiobook or podcast purchase online.
What types of payment do you accept?
You can pay with any major credit cards, as well as Apple Pay on iOS and Google Pay on Android.
Who made this?
Your seamless listening experience is powered by Supporting Cast. Contact help@supportingcast.fm for support.
How can I change my details or cancel my account?
You can change your contact or payment details via your Supporting Cast account page. Please make sure your payment and contact details are accurate and up to date.
You can cancel your subscription at any time by clicking “Disable Auto-renew” under the “Change Plan” menu on your account page, which will take effect at the end of your then current term. No refunds or credits will be granted for partial months or years.
Contact help@supportingcast.fm for support with your subscription account, or podcasts@sonymusic.comfor general enquiries.
Who made this?
Podcasts are made by Sony Music Entertainment.
The subscription process is powered by Supporting Cast in the US. We encourage you to read their Privacy Policy and Terms of Service. Contact help@supportingcast.fm for support.
Subscription payments are managed by Stripe Payments Europe Limited in Ireland and Stripe, Inc in the US subject to Stripe’s Privacy Policy. This means the personal data and card details you provide might be transferred to and processed in the US.
What's included in my subscription to the Tier 4 Platinum Circle?
Your subscription includes access to ad-free versions of all regular episodes of New Conspiracist in addition to extra subscriber episodes every week.